Shipping Policy

Shipping Policy – Alzaytunah

At Alzaytunah, we prioritize delivering your order safely and promptly. Please review the details of our shipping policy below, including information on delivery, timelines, and fees.

1. Delivery Availability

We provide delivery services for customers purchasing through our website. Your order will be delivered to the address specified during checkout.

2. Shipping Fees

Shipping and delivery charges are calculated and included in the total order amount at checkout. Delivery costs may vary based on your location and order specifics.

3. Delivery Time

Orders are generally delivered within 7–14 business days from the order confirmation date. Delivery times may differ based on location, product availability, and external factors beyond our control.

4. Delivery Information Accuracy

Delivery relies on the shipping details you provide when placing your order. Please ensure that your address, phone number, and contact information are correct and complete. Alzaytunah is not liable for delays or failed deliveries due to inaccurate or incomplete information.

5. Delivery Scope

Our service includes the delivery of products only. It does not cover installation, setup, or any additional services unless explicitly stated.

6. Shipping Fees and Exchanges

Shipping fees are non-refundable, even in cases of product exchange or return, unless the return is due to an error on our part or a defective product.

7. Delays

Although we strive to deliver within the indicated timeframe, delays may occur due to shipping carriers, customs, weather, or other unforeseen circumstances. We appreciate your patience and understanding.